We purchased an LG 4.5 cu Washer and a LG 7.4 Dryer stackable. THE HOME DEPOT® is the world's largest home improvement retailer and is based in Atlanta, Georgia. Six weeks go by and we heard nothing. ARS appliance repair 1-866-415-3937 ARS appliance repair 1-866-415-3937 The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc. FAQ. Average customer rating: 2 10 Sort by. The only troubleshooting the tech told me was to unplug the fridge for 2 hours and plug back in. Called the store manager, and she said the first year has to be covered by the manufacturer. I did see a truck pull in front of my neighbour's house across the street and went out to check. Home Depot also operates various stores across the country, making it convenient for customers to pick and choose products. They either went to the wrong home or did not bother to come to the door and ring doorbell to let us know they were here. Dishwashers Video Requirements and Preparation . From the other comments this seems to be a systemic problem with Home Depot. Home Depot offers free delivery and inexpensive installation services by experienced professionals. Unprofessional! We took advantage of the sales on July 4th and ordered 3 LG brand kitchen appliances online, after looking at the models at the local store. I bought over $9000 worth of appliances from Joe at the Home Depot in King of Prussia. the worst service I have seen, they came 7 days after the emergency happened and reported and ask for another 5 business days for the part then we need to schedule the installation that might take about 5 other business days. Home Depot uses third party contractors and nobody wants to take any responsibility for not having parts or qualified people to complete what you pay for when you purchase the appliance. Prices are very competitive at Home Depot and if you're unsatisfied with your purchase, the company will work to resolve your concerns. Package deals: Lots of excuses, lots of blaming, and even the suggestion from on Customer Service Rep that we "consider going to the Brick" to get the Fridge and Deepfreeze! Instead of requesting a Replacement Refrigerator, which would have Prioritized our concerns and order, Home Depot was instructed by LG to Credit Defective unit and place a new order, which placed us last in Line. He reported it to a manager by the name of Nicole, who was supposed to call me. Details Ask for 12 Months No Payments and No Interest. ! We ordered on July 7th and were told the items would be available on Aug 30. As each delivery was confirmed by phone by RAI (their Allentown delivery branch), I confirmed the dates and made sure the entire day was free for these people to bring my appliances. How well a company responds to Service Requests and Reviews. We do not recommend Home Depot for Appliances until they have more control of Customers Concerns/Dispute Process Through Vendors and make Home Depot Customers More Important than a Vendor. Home Services at The Home Depot has everything you need for your installation and repair needs. These commissions are how we maintain our free service for consumers. Refrigerator. Was told it had to go thru Samsung, After hours and hours and hours of going back and forth following up, my washer is still not fixed and won't be fixed till 9/7. Write a Review . I went to Home Depot on Tuesday 5th to schedule a delivery date ONLY TO FIND OUT THAT THEY SCHEDULED ME ON THE 7th and 8th of January without my knowledge!!!! The men who brought the appliance had no clue, they were not employees of Home Depot, but hired out to make deliveries. Average. Home Depot (no Bosch dishwashers) and Best Buy (no Electrolux laundry) also have comparably affordable and flexible delivery, installation, and … Home Depot has a consumer rating of 3.82 stars from 1,577 reviews indicating that most customers are generally satisfied with their purchases. Yesterday, Aug 10, I called the service telephone number and a recording said due to covid call back in 3 weeks. Keep in mind I paid $200 for the appliance to be installed. They do not answer emails. Home Depot Installation reviews: STAY FAR FAR AWAY! I cannot get the fridge to stop rolling all over the floor. Most negative reviews centered around customer service. Home | Installation Services. Very apparent that Home Depot just wants to sell LG Products and not take care of their customers. This high-quality kit includes a power cord, water hose and other accessories to ensure a flexible and reliable connection for your next home installation project. Then the delivery date was revised to Sept 30, and then Oct 30, and then Dec 4 almost 5 months after the purchase. The delivery and installation were flawless, but communication by Home Depot on the install procedures was non-existent. I read the reviews of Reddaway the company that was to deliver my bed and they have negative reviews. The order was filled in three weeks expected in this covid time. Prices are very competitive at Home Depot and if you're unsatisfied with your purchase, the company will work to resolve your concerns. I already loved Home Depot and their support for military but now I love them even more and will be telling all my friends! Home Depot. Original review: July 13, 2020. Unsubscribe easily. We were their last stop, and they OBVIOUSLY wanted to go home EARLY!!! Toronto & GTA. I called back to get someone else who might actually want to help me and a lady changed it to July 21st. While you could get your appliance installed by any licensed contractor of your choosing, Best Buy does offer delivery and installation services. Product name, logo, brands, and other trademarks featured or referred to within our site are the property of their respective trademark holders. Took LG 19 days and 3 missed appointments to tell us unit is Unrepairable due to Mother Board Defective. Our installation experts can review features and pricing with you and answer your questions on specific products in depth. Prices are very competitive at Home Depot and if you're unsatisfied with your purchase, the company will work to resolve your concerns. The purchase price of an appliance is just one element of the total cost including delivery and installation. Terrible policies, absolute BS! Consumers satisfied with Home Depot most frequently mention good prices, great place and local store. Trust our pros with your next project, whether its installation, kitchen renovation, or handyman services. 1-888-242-0777. The company also offer complete overhauls to bathrooms and kitchens. THE HOME DEPOT® can fix a wide range of appliances and is able to replace those it cannot repair. Ours broke down 10/28/20. Tankless water heaters heat water to a digitally preset temperature when your demand for hot water passes either a gas burner or electric element. DO NOT EVER order appliances from Home Depot unless you can walk out the door with them. Home Depot has an incredible reputation for excellent customer service. Home Depot Repair Service Fridge . 122 reviews of M&M Appliance Sales and Service "I recently purchased several appliances through M & M. I started by researching via the internet what I wanted. He set up a service appointment for July 22nd, I asked to have something sooner he said there wasn’t anything. We back our water heater installation services with a 1-year warranty on parts and labor. Home Depot, I have been shopping at Home Depot for over 30 years in several different states and two counties, they always seem to have what I need at a fair price. Dishwashers, microwaves, cooktops, wall ovens, slide-in ranges, drop-in ranges, gas ranges, gas dryers, range hoods, garbage disposals and trash compactors can be installed by a Lowe's third-party qualified professional. They offer a broad selection of refrigerators and work hard to provide online customers a stress-free shopping experience. All prices are form the Southern California Market and current as of 10-04-2017 Retailer H.D. They say we need a bigger stronger one. THE HOME DEPOT® currently stands as one of the strongest competitors in the appliance repair industry. Will hire someone local! They allowed me to pay for installation and parts for the installation and are now telling me that I need to have a contractor come to my home to install an outlet for a dishwasher that can be installed with an outlet or hardwired. Home Depot would rather upset a Loyal Customer than upset LG. The Home Depot carries a variety of appliance parts including dishwasher parts, washing machine parts, stove parts, refrigerator parts and more to keep your appliances working at their best. Called again, and after waiting on hold for well over half an hour, was told that the new delivery date would now be November 10th!!!!! With our suite of whole-home installation services, Lowe’s has all of the resources and tools to ensure successful results, whether you need kitchen installation services, exterior installation services or something else. I also purchased a 5 year extended protection plan through Home Depot. Find the best Appliance Installation near you on Yelp - see all Appliance Installation open now. issues. Leave a comment for THE HOME DEPOT® Appliance Repair. They refused to hook up the water line for the ice maker, saying the shutoff valve had to be directly behind the fridge. They URGED ME TO ACCEPT A SUNDAY JANUARY 3rd 2021 delivery and I accepted and waited all Sunday from 7am in the morning. Enter your email to receive email and other commercial electronic messages about the latest news, promotions, special offers and other information from Costco, regarding Costco, its affiliates and selected partners. Washer got a leak, I called Home Depot for service. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. Funny. For your convenience, we provide installation services for an additional fee. THE HOME DEPOT® can provide maintenance services for HVAC systems and a few other select appliances. NO attempt to contact us! 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